REQUESTS & DEDICATIONS
CALL 0121 471 4774
or TEXT 07519 694 698
THE HBA STATION OF THE YEAR 2019
The Multi-Award Winning Radio Station
Dedicated to Five Hospital Sites in and Around Birmingham
BHBN Hospital Radio studios are located in an unused theatre in the Old Queen Elizabeth Hospital now renamed
The Heritage Building
BHBN serves the Queen Elizabeth Hospital via Premier Bedside Media
OTHER HOSPITALS SERVED : BIRMINGHAM WOMENS – HEARTLANDS – GOOD HOPE – SOLIHULL – BIRMINGHAM CITY
Patient & Staff
Sister Melissa, Heartlands Hospital W23 Says she loves Hospital Radio, always tunes the beside units into BHBN and tells patients we are on line, wouldn’t listen to anything else. Loves the variety of the programmes and the professionalism of all the presenters.
June W9 Heartlands Hospital–
Loves the station, BHBN always on in the bay. Thinks the station is great particularly the request programmes.
Junior on W23 Heartlands Hospital––also loves station and is always on
John W 15 Good Hope Hospital
Brill Music & relaxing. Have been listing while I have been in Hospital. Great Presenters playing music you want to hear.
Amy W14 Good Hope Hospital
BHBN keeps us motivated
Take BHBN Radio home with you when you leave hospital…
Seven Decades of Music
& The Best of Today’s Music
Patient & Staff
Sundeep W14 Good Hope .
BHBN Always a good range of music and cheers all up in this bay.
Jane HCA Ward 8 Heartlands Hospital
Said its the best station to listen too. Lovely mixture of music.
Carly W14 Good Hope
Hospital Radio is such a positive attribute to the Trust. It lifts patients spirits & mood at such a low time & brings back wonderful memories for them.
Rachael Poursain Ward 9 Heartlands
Said station was great and wanted to pass on her thanks to all who contribute to BHBN and to continue with all the good work.
NHS Trusts PALS or Customer Services Department: What is your experience?
Have you, or someone you care for, contacted a Patient and Liaison Service (PALS) or Customer Service department at one of Birmingham’s NHS hospital and community trusts?
If so, Healthwatch Birmingham would like to hear your experience. Healthwatch Birmingham is your independent champion for health and social care services. We are here to listen to people’s experiences of local services and to share them with those with the power to make change happen. Your response will help improve your experience of contacting PALS or Customer services in Birmingham.
If you have contacted PALS/Customer services, please complete our brief online survey by the 20th of September 2019 by clicking on the Healthwatch Logo
Other ways to share your views:
Print out and send the attached questionnaire to Freepost Plus RTJK-ETEU-YJRZ, Healthwatch Birmingham, P.O. Box 16875, Birmingham, B16 6TN.
Request a paper questionnaire, with a prepaid envelope, to be sent to you. In which case, please call us and provide your postal address
Healthwatch Birmingham staff are happy to complete the questionnaire with you over the telephone. Call Healthwatch Birmingham’s Information and Signposting line. 0800 652 5278 / 0121 636 0990
PALS or Customer service departments were established in April 2002 as one of the tools for supporting patient and public involvement. Providing information and on the spot help for patients, their families and carers. PALS or Customer Services departments were established to be a powerful lever for change and improvement.
Healthwatch Birmingham is independent of NHS and social care services in the city. We provide patients and the public with ways to feedback and have a stronger say about the services they use. We have the power to ensure that those organisations that design, run or regulate NHS and social care listen to people’s views and act on them. To find out more about what we do visit our website at: https://healthwatchbirmingham.co.uk/
BHBN @ S.E.L.F. LAUNCH FUNDAY
SUPPORTERS OF BHBN HOSPITAL RADIO
BHBN Hospital Radio is a Registered Charity run completely by Volunteers and we rely on Grants, Sponsorships and Donations to keep us on air.
Should You or Your Business like to sponsor BHBN or should you wish to make a donation please contact email@example.com,
HOSPITAL LISTENERS EVERY MONTH
UNIQUE TRACKS PLAYED AS REQUESTS OVER THE SIX YEARS
PATIENTS CHOICE CHART
EMAIL YOUR REQUESTS & DEDICATIONS ON BHBN
The best way to get a request or dedication played on BHBN Hospital Radio is to call 0121 471 4774 during our live broadcasting between 4pm & 10pm on weekdays and 7am – 8pm Saturdays and 12 Noon – 10pm Sundays. If calling in at any other time please leave a clear message on our answering machine. It is also possible to text a requested or dedication to 07519 694 698 or use the form opposite and we will endeavour to play your choice of song on our live programming as soon as possible.