Some Background

The Network was founded in 1952 by Hon. Alderman Mrs Freda Cocks OBE as the Birmingham Hospital Commentaries Association (BHCA). It became the BHBA in 1955 and BHBN in 1972. It adopted the name of Birmingham’s BHBN in 1992, and adopted it’s current broadcast name of BHBN Hospital Radio in 2006

Nationally, hospital radio first started life in York in 1926.

The Network was a pioneer in many aspects of its broadcasting. Time spent in hospital back in the Network’s early days was very different to the present where day case surgery is common.

During the Fifties and Sixties a two-week stay in hospital was more the average for even a routine procedure. This gave the then stations volunteers the opportunity to foster long-term relationships with patients.

The HBA Impact Report

The Hospital Broadcasting Association has published it’s “white paper into hospital broadcasting” with contributions from hospital radio stations, staff within hospitals and patients and their families (Click on image to open full report).

The HBA commissioned an independent piece of research into the impact of hospital broadcasting on health outcomes for patients. A UK wide study was completed involving over 250 individuals including patients, staff  and hospital radio volunteers.

The study revealed that there was evidence of hospital radio stations having an impact on psychosocial health outcomes in the following ways:

• Boredom reduced by entertainment Loneliness reduced by social interaction
• Anxiousness / frustration  reduced by being calming and reassuring
• Disorientation reduced by creating a sense of belonging
• Depersonalisation reduced by making one feel like an individual
• Health and wellbeing awareness increased by providing information

Birmingham Hospital Broadcasting  Network (BHBN) 

Privacy Policy

Birmingham Hospital Broadcasting Network Privacy Policy.  This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics: 

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Analytical Data from Social Media & Radio App

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via
• BHBN do not collect information from you automatically through cookies
• Complete membership forms and subscription payments
• Use of Radio App & Social Media

How will we use your data?

Our Company collects data so that we can:

• Advise members of meetings and events

We do not share data with and other companies or partners 

How do we store your data?

Our Company securely stores your data at The Studio 5th Floor West, The Heritage Building, Mindelsohn Way, Edgbaston, Birmingham B15 2TH. Stored under double lock and key with only the Company Secretary & Vice Chairman have access

Our Company will keep application form for the period of  membership plus  5 years

Once this time period has expired, we will delete the data by destruction of paper files and deletion from electronic listing. 

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. 

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. 

If you no longer wish to be contacted for marketing purposes, contact enquiries@bhbn.net

What are your data protection rights

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete. 

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 0121 471 4774

Or write to us:

BHBN Radio The Studio 5th Floor West, The Heritage Building, Mindelsohn Way, Edgbaston, Birmingham B15 2TH

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information , visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website , including: 

• Keeping you signed in
• Understanding how you use our website
• [Add any uses your company has for cookies]

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website .

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019. 

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us at: enquiries@bhbn.net

Call us: 0121 471 4774

Or write to us at:

BHBN Radio The Studio 5th Floor West, The Heritage Building, Mindelsohn Way, Edgbaston, Birmingham B15 2TH

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

For information go to:

https://ico.org.uk/global/contact-us/