CALL 0121 471 4774
or TEXT 07519 694 698


   Auriga Services is an independent charity that administers The Severn Trent Trust Fund


…that provides help to customers of Severn Trent Water – thanks to generous donations from Severn Trent Water. Since 1997, The Trust Fund have helped over 300,000 people and want customers of Severn Trent Water to know there is help available.

The Trust Fund offers a wide range of options to support people when they need it most. This could include grants to help clear water debt, help with other type of debts, help with white goods (in exceptional circumstances) as well as welfare advice. Assessors look at all applications on a case-by-case basis, so it is important that all information is included when applying.

Any customer of Severn Trent Water can apply to the Trust Fund for help, it does not matter what your employment status is. You could be faced with a sudden change in circumstances due to a number of reasons – talk to them. The Severn Trent Trust Fund are there to help.

If you would like to find out more about getting help through the Severn Trent Trust Fund, visit the website where you can complete an online application form or call 0121 355 7766.

Four hospital charities working together to provide ‘over and above’ for patients in the West Midlands!


Did you know that Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital are part of a group of four hospital charities which supports patients, families and staff by providing those added extras which cannot be provided by the NHS? 

Take Part in Virtual Velo and raise money for the four charities


    What is Virtual Velo™?   

     Virtual Velo™ is a brand new cycling challenge with a difference.

     Your hospital charity is giving you the chance to cycle either 500 miles (the distance from Birmingham to Hamburg) or                 1,000 miles (the distance from Birmingham to Rome) in an epic challenge that puts you in control. Unlike any other cycling         event, Virtual Velo™ lasts the entire summer and allows you to clock up the hard miles at your leisure.

     You choose your distance, set up your challenge page and can then link your fitness app – whether that is Strava,                         MapMyRide or Fitbit – to your page.
Every ride you make is then automatically downloaded from your fitness app to your challenge page and adds to the total miles ridden. You can add photos from your ride, join leaderboards and participate in the Virtual Velo™ WhatsApp group and join us on group rides.

Every mile that you cycle counts towards your overall total, so whether it’s your morning commute to work or a long Sunday ride through the countryside you can get closer to your target.


·        Run for Brum: Simplyheath Great Birmingham Run (half marathon) on Sunday 14 October.

Details of the events can be found at

Heart in a Box arrives at the Queen Elizabeth Hospital Birmingham.

Heart in a Box, a revolutionary machine that could increase the number of heart transplants carried out at the Queen Elizabeth Hospital Birmingham (QEHB) by up to 50% has arrived at the hospital following a successful fundraising campaign.

The machine keeps a retrieved heart alive outside of the body, by pumping blood around it, and irrigating it ready for transplantation. This radically increases the amount of time that surgeons have to perform the transplant, compared with the more traditional method of storing the heart in ice.

Heart in a Box is now ready and waiting for its first use at QEHB, following the £265,000 campaign by QEHB Charity to raise funds for the machine. Heart Research UK generously donated an incredible £132,500 towards the Heart in a Box campaign, with the rest of the money being raised by QEHB Charity’s fantastic supporters.

The arrival of Heart in a Box was marked with a special event, put on by QEHB Charity and Heart Research UK, to thank some of the inspirational fundraisers who helped to raise money for this important cause. Justine Davy, Head of Fundraising for QEHB Charity said: “I am immensely proud of all of the hard work and dedication of our fundraisers who have helped to bring Heart in a Box to the hospital. I am delighted that the machine is now at the hospital, ready to help the incredible heart team to save more lives than ever before. Huge thanks go to Heart Research UK in the West Midlands, and all of their supporters for their wonderful donation that helped make the campaign such a huge success.”

John Lloyd, Regional Executive at Heart Research UK in the Midlands, said: “The Organ Care System has the potential to allow surgeons to carry out 50% more heart transplants every year. This new technology will increase the number of suitable organs and the chance of survival for so many patients.
“Heart Research UK has always been committed to make surgery safer, and ‘heart in a box’ will help patients live healthier, happier and longer lives in the Midlands and nationwide.”



BHBN’s Philippa Clarkin spoke to dedicated fundraiser Roger Calow, who was attempting his latest challenge to raise money to help people with skin cancer. Roger himself has been diagnosed with skin cancer, as well as a brain tumour, and wants to undertake this feat to thank the Queen Elizabeth hospital for the life saving treatment he has received.

On Tuesday 15th May Roger and a team of volunteers attempted to climb Mount Everest, right here in Birmingham! They successfully scaled the main staircase at the Queen Elizabeth  more than 200 times to match the height of Everest!
Roger and his team’s challenge coincided with Skin Cancer Awareness month, with events being held across Birmingham hospitals throughout May, including hand outs of free sun cream. 
For more information go to 



You can now raise money to help support patients across Birmingham through the items that you purchase through Amazon! Read more about this new scheme by going to to sign up and choose to support University Hospitals Birmingham.

Some examples of what we’ve funded include:

At Queen Elizabeth Fisher House, a ‘home away from home’ for military patients and their loved ones meaning that when military patients are being treated at the Queen Elizabeth Hospital Birmingham, their families can stay within walking distance of the hospital.

At Solihull Hospital the Charity is funding the refurbishment of the Children’s Outpatients Department, bringing new toys and bright decorations to make hospital appointments easier for both children and parents. Breast Friends Solihull have made an extremely generous donation of £24,000 which has been used to purchase cutting-edge equipment in the field of breast cancer for the use of patients in the local community and beyond.

At Queen Elizabeth Hospital Birmingham you may have spotted our Fundraising Hub, this is a one-stop for all your Charity needs, you can buy a colourful QEHB hoodie or t-shirt, find out more about some of the exciting events we do such as skydives and marathons, or just have a chat with a member of charity staff about how the Charity supports patients!

At Heartlands Hospital, the Charity purchased some infection control approved fans for Critical Care Unit to make the environment more comfortable for patients and staff alike.

If you would like to fundraise for the hospital charity then do please get in touch, we will support you with fundraising materials and ideas, how about a bake sale in the office, a sponsored cycle or run, or even a skydive? If you would like more information about the hospital charity please contact or call on 0121 371 4852.

Queen Elizabeth 5k Memory Walk

The 5k Memory Walk was broadcast live from our studios in the Heritage Building with interviews and commentary from the course The Event raised a whopping £756.93 smashing last year’s total.

Membership Health Seminar Programme 2018

The Heart of England NHS Foundation Trust runs a programme of health seminars throughout the year for the benefit of its members, patients and the local community.  Hosted by our clinical professionals, these help to raise public awareness of health conditions and provide information about the treatments and services available at your local hospitals.

Forthcoming Dates:


Members of the Trust can choose to receive reminder notifications about our health seminars and other Trust-supported events. Guests are welcome and places can be booked by email to with details of those who would like to attend. Alternatively, you can book places with one of the membership team by calling: 0121 424 2643.

Visit for more details about membership of the Trust and how to join.

New Abuse Survivors Clinic service for Solihull

Umbrella, in partnership with the Rape and Sexual Violence Project (RSVP), has launched a new service in Solihull and Chelmsley Wood for survivors of sexual violence and abuse. Run by RSVP, the new Solihull ASC (Abuse Survivors Clinic) service will offer support, advocacy and information through Independent Sexual Violence Advocates (ISVAs).

Starting in December the Solihull ASC will take place on the 1st and 3rd Fridays of the month between 10:00-13:00 at the Umbrella clinic in Boots Mell Square, Solihull.  In the New Year the Chelmsley ASC will run on the last Thursday of every month between 10:00-13:00 at the Primary Care Centre, 34 Crabtree Drive, B37 5BU.

Providing practical and emotional support the ISVAs will be there for anyone over 13 years who has experienced rape, sexual abuse or sexual exploitation at any time during their life. Individuals needing medical services will be signposted to the appropriate NHS clinical service.

The advocates will be able to liaise with other professionals and will ensure that any clients using the service will remain at the centre of the provision provided and where appropriate offer emotional and practical support through the criminal justice system if that is the route taken.

By making both the Solihull and Chelmsley Wood clinics local to the people of Solihull the new service aims to use community partners who work within the Umbrella network to promote it to groups like young people and the LGBT community that may not normally access clinics.

Rachel Caswell, Consultant HIV and Sexual Health Medicine Clinical Lead for Sexual Violence and Domestic Abuse said of the new service; “I am pleased that the people of Solihull will have better access to the incredible support that RSVP can offer. Sexual abuse and violence affects so many people, from every walk of life and it can make a huge difference to have someone to trust, talk to and confide in.” 

“In my role within Umbrella I continue to marvel at the bravery and courage of survivors, for whom many the support of an ISVA has played a positive role in their journeys.”

For medical support the ASC the Whittall Street Clinic, Birmingham takes place on the second and fourth Wednesdays of the month where a Doctor, Health Advisor and ISVA are able to provide support.

One woman commented, after attendance at the ASC, “I felt valued, seen and cared for by another woman who eagerly wanted my best and was truly on my side. It was extremely tough for myself but you made the experience ‘human’”.

Anyone can attend any of these clinics; no prior consultation is required. Patients can also refer themselves directly calling 0121 237 570 or visit for more information..


Umbrella delivers sexual health support for people of all ages across Birmingham and Solihull.   The service focuses on health promotion and preventative care for the community with free, confidential, non-judgmental support and treatment for people of all genders and orientations. 

The service is run by University Hospitals Birmingham NHS Foundation Trust (UHB), working in partnership with delivery partners, Birmingham Careers Service, Birmingham LGBT, Birmingham City Council Youth Service, RSVP, Birmingham Community Health Care Trust, Loudmouth, Trident Reach, KIKIT Pathways to Recovery, SIFA Fire Side, Terence Higgins Trust, WAITS and a number of community partners. This unique network of local providers includes NHS clinics, almost 150 pharmacies, GPs and third sector partners.


 The leading specialist provider of compassionate, supportive services for survivors of sexual abuse/violence of all genders in Birmingham and Solihull. RSVP provide a range of holistic services which aim to rebuild confidence, self-esteem and well-being. A range of support is offered to both survivors and the people supporting them including counselling, social groups and self-help information.

 If you have been affected by sexual abuse, you can access free services by contacting 0121 643 0301 /

Sunday Breakfast Club

Angela Sheridan-Hunt, the person behind Birmingham’s Homeless Community Outreach Project Sunday Breakfast Club, aims to provide a breakfast for the homeless around the city centre.

The club was created to provide both a hot, valuable meal and a listening ear to anyone who is sleeping rough on the streets of Birmingham on a Sunday morning.

Angela aims to give a healthy, filling breakfast consisting of coffee, tea, milk, eggs, sandwiches porridge or fruit.

Offering these with a smile is such a simple thing but can make a world of difference to someone who feels largely ignored by mainstream society. As well as this, the club also distributes other donations, like clothes, blankets and toiletries.

The Breakfast Club is not a charity, but the brainchild of one woman who aims to make a difference and remove the stigma attached to being homeless. Angela herself did a sleep out for 5 nights in February and raised over £2000.

Our Good Vibrations presenter, Donna Joseph, volunteered one Sunday morning, meeting Angela at The Mailbox in the city centre. Donna described the experience as hard-hitting and emotional, and one she will never forget.

The Breakfast Club not only needs support in terms of donations, it also needs more volunteers like Angela to make a difference. Anyone is encouraged to contact Angela (via Facebook) if they have a few hours spare on a Sunday morning, or if they have anything they would like to donate to help her cause.

Please find more information on the Facebook group Sunday Breakfast Club (SBC). If you would like to hear more about this please listen to Angela’s interview with Donna, available on our Mixcloud on the BHBN website.

Healthwatch Birmingham is an independent watchdog for NHS health and social care in Birmingham. They are here to listen to patients and the public, gathering your experiences of local health and social care services. You can share your good, or not so good, experiences of your local doctors, hospital, dentist, optician, pharmacy, care, nursing or residential home or care you receive in the community.

By telling us your story we can work together with health and social care services to make improvements for patients across Birmingham. We are independent of the NHS but can hold them to account for their actions to make services better. You can tell us about waiting times, staff, appointments, access to services, transport, medication management, whether your treatment was explained to you or whether you felt involved in your care.

Healthwatch Birmingham exists to ensure your views are known by those who deliver, regulate or purchase NHS health or social care services. We use your feedback to shape our actions and investigations and help us understand the quality of care you receive.

A quote from Patient/Service User

I shared feedback about the care I received at my local hospital. I felt comfortable reviewing the service through Healthwatch Birmingham as they are independent and I know my experiences are being used to drive improvements for me, and other patients, using services across the city. I think it’s important people do feedback to Healthwatch Birmingham – I feel represented and that my experiences matter.

Sharing your experiences is quick and easy – we provide simple feedback options so you can have a stronger say about the health and social care services you use.

Please visit our website to rate and review specific services for free. You can even see what other people are saying about services.  You can also email us at to provide feedback or call us confidentially on
0800 652 5278.

Feedback can be given anonymously if you prefer.